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"The parts department and service personnel were not only helpful, but were willing to take the time and explain to me what was needed for my bike...as if I was the only customer for the day. Thanks!!"
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By: Damon Converse,TX
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"I live just about a mile from another HD dealership (78245). I've visted there three times and haven't gotten a smile let alone a greeting once. From the moment we (my wife and I) walked into Cowboys ACHD we were met with a hello and a welcome. Bryce stepped right up and ask if he could help us find what we were looking for. He then left us to browse in peace. Before we left, he gave us quotes on the bikes we were looking at and his card with his cell# handwritten on the back. Needless to say, when I purchase my Nightster it will be from Bryce Petray at Alamo City. Great customer service!"
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By: Sammie San Antonio,TX
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"Mike my salesperson is a great guy took care of me through the whole financing process and after the sale. the whole staff there at the dealership are very friendly and ready to help with any questions and purchases. Thank you for my new harley davidson."
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By: Anonymous san antonio,TX
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"Hats off to Scott Nieland and Freddie Padilla. Both gentlemen were very respectful of my time and business. I basically already knew what I wanted at the time of purchase but these two guys were great to deal with."
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By: Tracy San Antonio,TX
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"First time Harley buyer and it has been a blast riding! The weather has been on/off rain and I will have to invest in a rainsuit but, I look forward to the cooler weather so I can finally wear my leather. Neil, Brenda, and sales staff are very helpful and they treat you cool unlike other Harley stores that judge you as a "Dreamer' or wannabe. This is why I selected Alamo HD and can inform other's to: Remember the Alamo-------Harley Davidson...... "
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By: Jose San Antonio,TX
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"Just bought my second HD from Alamo HD. First Bike was a '03 Sporty, second was a '08 FLHTCU. I bought both bikes from Neil. Neil is a great guy and a great salesman. I highly recommend any one looking to buy a HD, talk to Neil!! He's truly a asset to Alamo HD!!"
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By: Michael Converse,TX
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"I recently relocated to SA and knew of the prior owners reputation for bad service. I was very reluctant to bring my bike there but when I got it back it was very evident that the 15K service was very thorough; shifting quieter, primary chain quieter, front brake tight, clutch smooth. Very good.
PROBLEM-defective front tire put on the front. I rode to Canyon Lake and had a flat. Sure hosed up my Saturday, but I have to say you guys did the right thing and replaced the tire and tube. That shows a strong commitment toward ethical service.
Also, Michael in service and all of the service staff have been great. I also thought it was a very nice touch to have the technition call me when the original service was done.
Thanks guys."
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By: Robert San Antonio,TX
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"Franco....could not ask for a better man behind the service desk, really knows his business. Good clean shop, appreciate the ability to walk back and talk with the mech. Ron....great mechanic. You have earned my business, cant wait to get that new Ultra from you all. "
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By: michael san antonio,TX
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"you guys are very nice and actually care about custumers"
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By: Anonymous san antonio,TX
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"Thank you for your prompt service via internet store. The key chain is a gift for my brother-in law and it is even more beautiful than the picture in the gift store.
Vickie Smith"
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By: Vickie Beeville,TX
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"Chris Campos (Sales) and Brenda Petergal (Finance) were so very helpful and informative. I felt like we'd known each other for a long time and they made us feel like part of the family even before we purchased. Then after the sale when we returned to the dealer they treated us with great respect. In fact, Brenda went way out of her way to help us resolve a small issue with the purchase of an accessory. I really appreciate her stepping in for us and helping us get things handled. She'd be an asset to any of your dealerships. Thanks"
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By: Kenneth san antonio,TX
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"I picked up my Super Glide yesterday and am very happy with it. Paul DeBetta was very helpful with the purchase of my bike. I will recommend you to my friends who are interested in buying a Harley. Thanks!"
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By: Benjamin Hondo,TX
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"The experience was the best I have ever had purchasing any vehicle. Neil in the sales department was quick, attentive, and NOT PUSHY. Brenda in the finance department was an absolute delight to finish the deal. Overall I would recommend anyone interested in a true professional Harley purchase to seek out these two, and this dealer. I will send all my friends and family to these two."
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By: Shaun San Antonio,TX
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"The purchase of my Dyna Low Rider was a very pleasant experience. Great selection and sales staff were friendly. I waited until the 1000K service to add these comments, and the service is a testimonial of quality service and professionalism."
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By: Abelardo Del Rio,TX
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"Bought '01 springer softail on 06/06/06.
Showed it to my former scoutmaster on 06/08/07
Married his daughter on 07/07/07."
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By: L.G. Mineola,TX
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"Im Very Satisfied with service a got from Alamo HD, great people and Helpfull on any question I Had.From My purchase expirience with Neil Niktich to my motorcycle service Man Ruben.See i live About 390 miles from Alamo If Any i Could have choose any other HD Dealer so when i was ready to buy my new Harley the one who took the time to answer all my cuestions was Alamo.So I Recomend it. From buy A Harley to The Service Department....Thank You..."
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By: Juan Odessa,TX
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"Ive had my bike for 8 month's and i love it, I did a demo ride at another dealer, but purchased my bike at alamo cause it was cheaper price , and i was treated like family not like just another sale even though it wasnt the sales person who sold me the bike , it was an alsome expierence to purchase my new 2007 Fatboy . Iam glad i did my research and did the demo cause if i would have bought the other bike i wanted , ive would have regreted it ,I would like to say thanks to all the staff at alamo for this expierance. "
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By: Angel cibolo,TX
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"Ive had my bike for 8 month's and i love it, I did a demo ride at another dealer, but purchased my bike at alamo cause it was cheaper price , and i was treated like family not like just another sale even though it wasnt the sales person who sold me the bike , it was an alsome expierence to purchase my new 2007 Fatboy . Iam glad i did my research and did the demo cause if i would have bought the other bike i wanted , ive would have regreted it ,I would like to say thanks to all the staff at alamo for this expierance. "
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By: Angel "ROOSTER" cibolo,TX
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"wonderful experience all the way.
From : "MULETRAIN""
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By: Richard La Vernia,TX
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"IVE BEEN TRYING TO LOCATE WHERE TO LEAVE A COMMENT, HOPEFULLY THIS IS IT. I RECENTLY HAD A BELT BREAK AT 18K MILES, I CALLED ACHD AND THEY QUICKLY PICKED ME UP AND PLACED A NEW BELT WHICH THEY DID NOT HAVE IN STOCK AT ACHD AND I WAS BACK ON THE ROAD WITHIN A FEW HOURS, PAYNE WHO WAS ATTEMPTING TO INTEREST ME IN SOME ACCESSORIES SEEMED TO KEEP THE BALL ROLLING AND I WAS OUT OF THERE WAY FASTER THAN POSSIBLE!! I BOUGHT THE BIKE A YEAR AND A HALF AGO AND NOW HAVE 23K AND THE WHOLE EXPERIANCE WITH ACHD HAS BEEN GREAT! I WOULDNT GO ANYWHERE ELSE, THANKS ACHD!!"
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By: CON SCHERTZ,TX
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""Just wanted to drop a short note to let you know how grateful I am. Came into your store last Saturday, the day of your open house, and was treated like a queen!! The motorclothes Manager Jeff and his staff went above and beyond to help me find exactly what I was looking for. Jeff and Sarah V. gave me the best customer service I have ever received in A H-D dealership(and trust me, my husband and I have been to alot!!). It was so PACKED in your store, and Jeff was being pulled every which way, but never once made me feel like I was not the most important person in your store. When he was having to help others, Sarah stepped right in, and did her thing. I know I am going on and on, but it means alot to me and my husband that a Manager that is being called on by everyone in the store would take time to stop and help us for over an hour. When we left, he gave us his card and cell number and told us he would ship us anything we need to our home in Nebraska. We were just visiting , but will without a doubt continue to shop with Jeff and his staff. Thanks again guys, and keep up the good work!!! ""
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By: Donica ,XX
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"During our visit to the your dealerhip we were treated real good by your sales assosiate MARTY "D.C." LEWIS and all of your staff. Thanks a lot."
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By: Alejandro Eagle Pass,TX
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"best salesman ever worked with he knew how to help the cutomer very friendly just to say thank you for the good services we recieved"
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By: james san antonio,TX
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"I would like to thank David Reed (sp?) for helping me with my search for decals for my 1988 FXSTS. He went above and beyond what any other dealer was willing to do. Thanks David !!"
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By: Karl Nelson,BC
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"thank to chris ,neil who answered all my questons helped with getting me the bike i wanted and metting my finaciel goals thank again"
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By: steve sa,TX
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"I cannot comment on the total purchase experience as yet becasue I just ordered my bike and it is not in yet. however I want to convey the very positive experience I and my friends had in our recent visit to Alamo Harley-Davidson. I and my riding friends are all from Austin and decided that we all wanted to purchase new Ultra's with ABS. We were impressed with the friendly and professional interaction we experienced form everyone we met at Alamo HD. Our salesman (Neil Nikotich) was very responsive and made the process of ordering the first four Ultras a real pleasure. Sales management, the receptionist, service department and parts people all greeted us and made us feel welcome. We still have three members that may want to purchase new bikes, and we will definately direct them to Alamo HD.
Thank you for a very pleasent experience -- I can't wait for my new Ultra to arrive.
Sincerely,
Mel Albiston
The Breakfast Club Riders"
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By: Melvyn Austin,TX
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